Bonnie Best is a Heart Centered Technology Mentor.

She is has over 40 years experience in education, mediation, and corporate systems analysis and planning.

Professional photo by Betty Albert, The Imagemaker® - Fine Photography

She has worked with managers and trainers in the former Soviet Union, Canada and Mexico, teaching them alternative ways to resolve conflicts and manage change. She uses mediation techniques to improve relationships in business.

One of her major accomplishments at Pacific Bell was to coordinate interdepartmental efforts to develop their integrated Systems Architecture Plan. She facilitated the reorganization of technical and non-technical staff as part of the migration of the service order processing system to the new architecture. During this transition she helped the groups merge successfully, resolving basic issues and conflicts as they arose.

Bonnie loves to work with computers, and teaches people ways to use the computer as a tool for personal and business purposes. She especially enjoys working with individuals in transition.

Bonnie was Adjunct Faculty for the College of Professional Studies, University of San Francisco, where she taught "Systems, Technology and Change" in the Master of Human Resources and Organization Development Program.

In the Bachelor of Science in Information Systems Management Program she taught

"Systems Development"	"Organizational Behavior"
"Project Management"	"Organizational Issues"

She taught "Integrated Software Solutions" at Heald College of Business in Hayward.

She taught "Diversity and Dispute Resolution" for UC Santa Cruz Extension.
And she taught "Negotiation Skills" and "Using the Internet" seminars for SkillPath, a National Seminar Company.

She received her MA degree in Education from San Francisco State University, and her Secondary Teaching Credential from UC Berkeley.

Bonnie was formerly

• Executive Director of the Center for Human Resources and Organization Development
• Western Regional Director of Mediation Training Institute International
• Manager, planner and systems analyst for Pacific Bell

Bonnie was a member of the Steering Committee for the Bay Area Organization Development Network. She has contributed articles to

• BAODN's Professional Journal: Vision/Action
• Personnel News
• Journal of the Northern California Council for Mediation
• Journal of the Consortium on Peace Research, Education and Development

She has made presentations to

• American Society for Training and Development
• National and Bay Area Organizational Development Networks
• Rotary
• Kiwanis
• National Association of Women Business Owners
• Junior League Women's Business Conference
• Society for Human Resource Management
• Society for Professionals in Dispute Resolution
• International Computer Users Fellowship of Rotarians
• National Speakers Association
• Mt Diablo Business Women
• Danville Chamber of Commerce

Bonnie believes that every person has a dream, and she loves to help people explore and manifest their dreams for REAL SUCCESS.