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We have identified four basic types of organizations.
The following model is useful when dealing with conflict, change, and/or learning how to communicate effectively and achieve goals within an organization. The basic characteristics for each type of organization are listed on the left. Consider what type of organization you are in now, or have experienced in the past.
Key Behavior Payoff Goal Information Decision Making Leadership |
TRADITIONAL Following Security Continuity Filtered By Elites By Position |
CHALLENGING Opposing Uniqueness Creativity For Individual Needs By Individuals By Support |
Key Behavior Payoff Goal Information Decision Making Leadership |
SYNCHRONOUS Self-directed Use Full Potential Peak Performance Self Contained Intuitive Internalized |
OPEN Initiating Accomplishment Results Maximum for All By the Affected By Ability |
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TRADITIONAL Threat Avoid it Hide it Escalate it |
CHALLENGING Stimulating Surface issues Debate it Use it creatively |
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SYNCHRONOUS Rarely a problem Transcend it Transform it Use Intuition to Resolve |
OPEN Useful Take Advantage of New Information Resolve with Win-Win Manage it |
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Copyright Bonnie Best 1997, adapted and used with permission of Patrick M. Williams,
former Professor San Jose State University, author of Designing and Leading
Open System Organizations.
Last updated January 11, 2011